Senior UX Researcher

"We worked with Janine for the American part of a big international UX research project (stretching 3 continents). The project was focused around evaluating the UX on the app of a leading Telecom provider. Combining qualitative and quantitative data, Janine provided us analyses and learnings on screenshot level. 

It was an absolute pleasure working with her. Despite the differences in time zones (US-EU) communication was always smooth and deadlines were met with ease. Thanks to her extensive experience in UX and clear writing style we were able to use her report (and insights) across the globe."

Olfert Koekoek
Researcher & International Research Coordinator at WUA! Market Research, Amsterdam

"Janine is such a pleasure to work with! Product and design teams feel like true partners in the research process due to her positive attitude and genuine interest in understanding project/design objectives. Her moderation style is top notch – she instantly makes research participants comfortable and knows how to prompt accordingly to get at the ‘whys' behind user behavior. Her research deliverables help distill key findings so that they are actionable for cross-functional teams. I highly recommend her!"

Karen Horowitz
UX Research at American Express

“Having worked with Janine for many years now, it's the easiest thing to recommend her — not only as an expert researcher and mentor to many, but as a colleague from whom I continue to take notes on professionalism and generosity of time and talent. She’s thoughtful, principled and scrupulous. I very much admire her steady approach to problem-solving and the time Janine takes to look at issues from multiple angles. Looking forward to the day when I'll get the chance to work with her again!”

Shannon McGarity
Design Director, and Director of Cooper Professional Education at Cooper

“I had the pleasure of working with Janine on a few projects at Catalyst Group. With years of experience in the UX field, Janine has deep insights into user behavior and thought processes. She enhances communication with clients with clarity and very thoughtful comments, and provides actionable recommendations. Not only was Janine a great UX Researcher, she was also a very kind and critical mentor to me. I'm confident to recommend Janine for any projects she would undertake.”

Akiko Ikkai
Research Scientist and User Experience Researcher at Apple

"Janine is one of the most talented researchers that I have had the pleasure of working with. She is experienced in a wide range of both qualitative and quantitative user research methods and understands which methods deliver the best results. She is a skilled moderator, consummate professional and understands how to collaborate with clients, designers and users. Above all, she is creative, thoughtful and empathetic – keys to executing effective user research."

Jon Mysel
Managing Director at Designit

“Janine is a delight to work with. She is deeply thoughtful, super smart, deliberate and conscientious. She is an insightful, astute and creative researcher, a great communicator, a patient teacher, and a very kind person. I always enjoy working with Janine and I always learn a lot in the process.”

Sarah Teitler
Senior UX Researcher at Bloomberg

"Working with Janine has been an absolute pleasure. Her project setup, moderation, and reporting is top-notch, as you’d expect from someone with her level of experience. But one of the things that sets her apart is her calming demeanor. Projects can get crazy, as they often do with tight deadlines and shifting needs. I can always count on Janine stay cool, focused, and instill confidence in our clients. 

It has been a pleasure to work with Janine and I would happily work with her again in the future."

Adam Hulnick
Head of US Research and Insights at we are experience 

"I had the pleasure of working with Janine on a transformative project at AccuWeather, where I was responsible for their online presence, www.accuweather.com. At the time, AccuWeather had never performed sophisticated usability testing on their online properties. Janine led the entire effort from statement of work, to process definition and scripting, to participant screening and interviewing, to finally results compilation. I wholeheartedly recommend Janine in this capacity and hope to work with her again in the near future. By the way, the results from the usability study were incredible, leading to the development of a world-class web site and achievement of pre-established traffic and revenue goals."

Robert J. Henry, MBA
General Manager at AccuWeather

“Janine possesses an unassuming reservoir of insight, empathy, and applicable experiences that she brings to all of the work she does. She’s fantastic at connecting with partners, peers and users alike.

As a dedicated supporter of the NYC UX Researchers meet-up group she has shared her unique experiences through talks and workshops, mentored others, and faithfully attended nearly every event in support of our community and all of our contributors (she even acted as an event host when I was on maternity leave).

Simply put, Janine is a critical member of the user research community and a joy to partner with.”

Elizabeth Zietlow
SVP, Product Strategy, Insights & Design at Citi